CE Event- OAW Chapter Meeting

1-ABO CE Credit. FREE for OAW Members, $15 for non-members.  Sponsored by Safilo, presented by Robin Brush. 

IT’S NOT ABOUT YOU-What about the patient?                              

Course Description:

The world we live in right now is ALL ABOUT ME.  But what happens to patient care when we’re not focused on them?  In this course discover what is distracting employees.  Opticians will learn how to connect emotionally with their patients by learning to listen and not just hear them.  Discover how your body language positively or negatively affects your relationship and with your patients.  What type of sales person are you?  Learn about four types and how to become a personalize optician in the sales arena.  Remember it’s not about you-it’s about patient care!