Lilac Family Eye Care is a one-doctor optometry practice seeking a part time Optician for our Liberty Lake, Washington location. We are a professional practice, with a strong focus on a positive experience for both patients and staff. Teamwork, collaboration, and doing right by our patients are our top priorities.
The ideal candidate will be someone with optical experience or sales experience willing to move into an optician role in apprenticeship under our Licensed Dispensing Optician. This position also has the opportunity to grow into a full time position with benefits, if desired. Initial days will be Tuesday, Wednesday, and Friday 9:00 am to 6:00 pm. Top pay for the right individual, and will depend on level of experience.
Responsibilities include:
Delivering a “WOW” experience to each and every patient
Collecting and inputting patient demographic and insurance info into our electronic records
Educating and assisting patients in selecting glasses frames and lenses, as well as add-on’s recommended by the doctor
Make additional recommendations to suit patient’s needs and lifestyle
Taking glasses-related measurements
Troubleshooting glasses and Rx checks
Adjusting and repairing glasses
Maintaining frames inventory
Verify quality of finished frames, and ensure that they meet specifications
Educate patients on glasses care, and/or contact lens care
Instruct new contact lens patients on insertion and removal techniques as directed by the doctor
Prepare patient invoices and collect payment
Assist in answering the phone, addressing patient questions, scheduling appointments, and triaging patients and taking messages for the doctor as needed
Work closely with frame and lens reps, and our labs to ensure quality and timely product delivery
Assist the doctor with insurance benefits verification
Other duties as assigned
Required Experience:
Minimum 2 years’ experience in customer service/sales
Must be a friendly and outgoing person
Must be detail oriented and able to multitask
Must have a stable work history
High school or equivalent education
Preferred but not required:
Proficiency with Revolution EHR
Job Types: Full-time, Part-time
Pay: $17.00 - $25.00 per hour DOE
COVID-19 considerations: We are a healthcare facility. Effective 4/03/2023, in accordance with the Washington State Department of Health, masks will be optional for employees and patients. All frames and equipment are sanitized between uses.