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Perscription Glasses

Lilac Family Eyecare near Spokane seeking Registered Apprentice Optician

Lilac Family Eye Care is a one-doctor optometry practice seeking a part time Optician for our Liberty Lake, Washington location. We are a professional practice, with a strong focus on a positive experience for both patients and staff. Teamwork, collaboration, and doing right by our patients are our top priorities.

The ideal candidate will be someone with optical experience or sales experience willing to move into an optician role in apprenticeship under our Licensed Dispensing Optician. This position also has the opportunity to grow into a full time position with benefits, if desired. Initial days will be Tuesday, Wednesday, and Friday 9:00 am to 6:00 pm. Top pay for the right individual, and will depend on level of experience.

Responsibilities include:

  • Delivering a “WOW” experience to each and every patient

  • Collecting and inputting patient demographic and insurance info into our electronic records

  • Educating and assisting patients in selecting glasses frames and lenses, as well as add-on’s recommended by the doctor

  • Make additional recommendations to suit patient’s needs and lifestyle

  • Taking glasses-related measurements

  • Troubleshooting glasses and Rx checks

  • Adjusting and repairing glasses

  • Maintaining frames inventory

  • Verify quality of finished frames, and ensure that they meet specifications

  • Educate patients on glasses care, and/or contact lens care

  • Instruct new contact lens patients on insertion and removal techniques as directed by the doctor

  • Prepare patient invoices and collect payment

  • Assist in answering the phone, addressing patient questions, scheduling appointments, and triaging patients and taking messages for the doctor as needed

  • Work closely with frame and lens reps, and our labs to ensure quality and timely product delivery

  • Assist the doctor with insurance benefits verification

  • Other duties as assigned

Required Experience:

  • Minimum 2 years’ experience in customer service/sales

  • Must be a friendly and outgoing person

  • Must be detail oriented and able to multitask

  • Must have a stable work history

  • High school or equivalent education

Preferred but not required:

  • Proficiency with Revolution EHR

Job Types: Full-time, Part-time

Pay: $17.00 - $25.00 per hour DOE

COVID-19 considerations: We are a healthcare facility. Effective 4/03/2023, in accordance with the Washington State Department of Health, masks will be optional for employees and patients. All frames and equipment are sanitized between uses.


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